Return Policy

General Return Policy:

You may return most new, unopened items within 10 days of delivery for a full refund (not including shipping cost). Items should be returned in their original product packaging. Contact us to receive a return authorization number which must be clearly marked on the returned shipping box.

 

Non refundable items:
Any book that has obvious signs of use
Any CD, DVD, VHS, or software that has been opened (taken out of its plastic wrap)
Any item that is not in its original condition, is damaged, or is missing parts for any reason

 

Exchanges:

If you received a faulty item and need to exchange if for the same item, contact use to request a replacement. If you would like to exchange an item for a different one, please return the original item, and request the new item during the Return Authorization process.